Your certificate proves you completed an activity. Your posted hours are the entry the provider adds to your CPD record in Mumaris Plus. SCFHS renewal reads the posted hours, not the certificate. Keep both: the certificate is your evidence if an entry ever goes missing.
Two different things
When you finish a CME course, two separate things happen. First, you receive a certificate: a document that says you completed the activity. Second, for activities inside the Kingdom, the provider posts the hours to your CPD record in Mumaris Plus. They arrive at different times and serve different jobs. Confusing them is a common reason people discover a gap only at renewal.
Proof of completion
A document you keep. With Mulhim, downloaded from your dashboard.
The entry that counts
Added to your Mumaris Plus record by the provider. Renewal reads this.
CME certificate vs posted hours: which one counts?
| Question | Certificate | Posted hours |
|---|---|---|
| What is it? | A document proving completion | An entry in your CPD record |
| Who produces it? | The provider | The provider posts it to Mumaris Plus |
| Where do you find it? | Your Mulhim dashboard | Your Mumaris Plus account |
| When is it ready? | Once the course is complete | With Mulhim, within 24 to 48 business hours |
| Does renewal read it? | No | Yes |
| Should you keep it? | Yes, as evidence | Check it, screenshot it |
What should you do in each of the four situations?
- Certificate yes, entry yes. All good. File the certificate and move on.
- Certificate yes, entry not yet. If the course was just finished, wait for the posting window. With Mulhim that is 24 to 48 business hours.
- Certificate yes, entry still missing after the window. Contact the provider. If unresolved, raise a Tawasul ticket with the provider name, activity approval number and activity date.
- No certificate. The course is probably not complete. Finish every lesson and the assessment first.
How does a gap like this show up?
Take a specialist who needs 40 hours in her two-year registration period. Over those two years she completes eight 5-hour courses from a few different providers and saves eight certificates. On paper she has 40 hours. When her renewal window opens, 3 months before the end of the period, she logs in to Mumaris Plus and the record shows 35. One course was never posted.
Her certificate does not fix that by itself, but it tells her exactly what to do. It names the provider and the date, and because she noted the activity approval number when she enrolled, she has all three details SCFHS asks for. She contacts the provider first. If that fails, she raises a Tawasul ticket. Had she checked her record a few days after each course, she would have caught the missing entry within the same month instead of at renewal.
The same thing can happen to a technician with a 20-hour target or a physician with 60. A smaller target does not make one missing entry less of a problem. With 20 hours, one 5-hour course is a quarter of the total.
Which habits cause the trouble?
- Counting certificates instead of entries. Your total is whatever Mumaris Plus shows, not the number of files in a folder.
- Deleting certificates once hours are posted. Keep them for the whole period. They are your evidence if an entry is ever questioned.
- Saving files with no date. "certificate.pdf" six times over is hard to match against a record. Date and title in the file name solve it.
- Checking only at renewal. By then a missing entry has to be chased against a deadline.
A filing habit that takes two minutes
Keep one folder per registration period. Name each certificate with the date and course title so you can match it to your record in seconds.
Courses that do both for you
Every Mulhim course is SCFHS accredited and gives 5 CME hours. Mulhim is fully accredited. You download the certificate, Mulhim posts the hours, and each bundle gives 6 months of access.
Related reading: how to check your CME balance in Mumaris Plus, how long CME posting takes in Mumaris Plus and the missing CME hours checklist.
Close to your renewal date and worried about your hours? Talk to us.
Talk to usFrequently asked questions
Where do I get my Mulhim certificate?
From your Mulhim dashboard. You download it there whenever you need it.
Do the certificate and the posted hours appear at the same time?
No. The certificate is ready once the course is complete; posting with Mulhim follows within 24 to 48 business hours.
Which one counts toward my target?
The hours posted to your Mumaris Plus record.
Should I keep the certificate after the hours are posted?
Yes. It is your evidence if an entry is ever questioned or missing.
How many CME hours does each Mulhim course give?
Five CME hours per course.
Source: SCFHS Mumaris Plus frequently asked questions. Medically reviewed by Dr. Abdullah Alsaiari, Medical Editorial Board Member.
