Mustamir Platform Guide for Healthcare Professionals in Saudi Arabia

If you are a professional in the healthcare field in Saudi Arabia, you may have heard of the Mustamir Platform used by the Saudi Commission for Health Specialties (SCFHS) to facilitate the continuing education system for health professionals. Although it may sound like yet another government system, it is important to know how it works because it will eventually save you a lot of time. 

Mustamir is the continuing education platform that connects healthcare professionals with the Saudi Commission for Health Specialties and training providers. The following guide will help you get a better idea about what the Mustamir system consists of and who uses it. You will also learn what you need to do to log in to this system, and how it works with respect to your CME hours and license renewal.

What Is the Mustamir Platform?

The SCFHS (Saudi Commission for Health Specialties) has created this system with the purpose of introducing continuing professional development activities into one single platform. The platform connects three parties: the SCFHS, which defines and monitors the policies, the training providers delivering the training, and the health care professionals who need CME credit hours each year. The activities embrace courses, conferences, seminars, and lectures on improving one's clinical skills. The platform reduces the need for older paper procedures, as the providers do not have to have physical interactions to get accreditation anymore.

Who Is Mustamir Built For?

Mustamir CPD Saudi Arabia serves three distinct target audiences with specific requirements.

• The Saudi Commission for Health Specialties (SCFHS) uses this system for quality assessment and activity approval.

• Hospitals and training institutes make use of it for accreditation and course registration.

• Practitioners benefit indirectly as their hours gained in accredited activities are reflected in their professional records.

How to Access the Mustamir Platform

Once you know the way, you can get to the correct page in no time. To do so, find the SCFHS official site first, and then go to the e-services section, which leads you to the centers' services area where you can find the link to their platform. This matters because browsing randomly can take you to the wrong page or an old site. Always check if you are visiting the real SCFHS domain before starting the SCFHS Mustamir login or document upload.

Logging In and Resetting Your Password

The login procedure of SCFHS Mustamir employs standard conventions that always involve the entry of a username and password, just as in many government websites. In case you forget the password, there’s an option for you to reset it. This option sends you the verification link to your registered email. However, first, if you do not receive the email, check the spam folder, and if you still do not get the message, you must change your email through the customer care service to avoid any further delay in accessing the system.

What CPD Providers Can Do on Mustamir

Training providers receive maximum features from Mustamir SCFHS as they can apply online for the accreditation of their institution, training center, or its activities. It also helps providers check the status of pending applications and pull data on completed activities and CME hours of participants. Thus, the redundancy of documents is removed, and a record of training delivered is created.

Ordinary Entities Versus Electronic Entities

Providers fall under two categories on this platform.

• Regular organizations deliver training in person or via live streaming technology without a designated e-learning platform.

• Online platforms carry out organized e-learning activities and must have separate approval from the National Center for E-Learning.

Although both types of providers must be registered with the Mustamir SCFHS, knowing which one applies to a certain organization helps ensure that it obtains the approval required from the very beginning.

Applying for CPD Accreditation

Providers making an accreditation request submit their application, including complete details of the activities that it covers, such as the course content and the faculty. The approval board of Mustamir CPD Saudi Arabia evaluates every application against quality standards before approving accreditation. If the application fails, the response gives a solid explanation to the provider. But while there is a second chance, there is a waiting period for resubmission of the same application.

How Your CME Hours Are Tracked

The CME hours recorded for healthcare professionals in Saudi Arabia must meet a specific annual number depending on their level of practice. When an accredited event is completed, the provider registers your hours in the relevant database. The e-learning platform is used to register CPD hours within this. Check your records regularly instead of waiting for the renewal period, when credits must already be in place.

Common Login and Access Issues

Most access issues can be attributed to a handful of causes. An obsolete password, a wrong email address, or a wrong link can all prevent you from logging into the SCFHS Mustamir. Often, all you need to do is clear your browser cache or use a different browser to get rid of minor technical errors. If this does not work, get in touch with the official support contact provided on the platform. 

Getting Help and Support

When something is not functioning properly, getting in touch with the right department is a real time-saver. The SCFHS has a special email service for accreditation issues and inquiries related to using the platform, apart from its regular inquiries. Thus, the continuing professional development service provides services for Saudi professional practitioners on a daily basis, with many requests every day. Make sure you contact the official service for Mustamir CPD Saudi Arabia accreditation issues and do not listen to anyone else.

Why Platform Matters for Your Career

If you do not ensure appropriate registration and accreditation checks, you will have some trouble when it comes to renewal. Hours accrued from an activity that has not been endorsed will not be recognized, no matter how good that activity was. Hence, being updated on what is going on with the Mustamir Platform SCFHS will give you a better grip on your professional record. This will also allow you to avoid any unpleasant surprises when you check your CME status shortly before your licensing deadline.

How to Sign In to Mustamir and Mumaris Plus e-Learning

Practitioners search for several names that point to related SCFHS systems. Knowing which one does what saves time when you look for your hours.

Which platform is which

• Mumaris Plus (Mumaris+) is the unified SCFHS system for practitioner services: classification, registration, re-registration, exam eligibility and your CPD hours record. Its web portal is portal.scfhs.org.sa, and SCFHS also publishes an official Mumaris+ app.
• Mustamir is the SCFHS Continuing Professional Development platform. It brings together the Commission, CPD providers and practitioners. Accredited providers record attendance there, and you can browse accredited activities in its activities calendar.
• "SCFHS e-learning" or "Mumaris Plus e-learning" usually means the SCFHS Digital Learning Platform (learning.scfhs.org.sa), which offers online training content. SCFHS states that hours earned there are registered automatically in your Mumaris+ profile. "Keep Learning" is a phrase people search for; it is not the name of a separate official platform.

How to sign in

1. Go to the official SCFHS site or the Mumaris+ portal. Check the address ends in scfhs.org.sa before you enter any details.
2. Choose the sign-in option shown on the page. The official Mumaris+ app supports Nafath. If you already have a Mumaris account, SCFHS says you do not need a new one: sign in with your username or e-mail and password.
3. Once inside Mumaris+, open your CPD hours record to see the hours counter for your current registration period.
4. For the Digital Learning Platform, use the "Log in with SCFHS SSO" button, which uses your SCFHS account.

If you cannot sign in

• Start from the SCFHS login page, which is where SCFHS directs forgotten-password and username questions, rather than opening a second account.
• If the problem continues, contact SCFHS through Tawasul or call 920019393.
• If an hour from an activity inside Saudi Arabia is missing, contact the provider first. SCFHS also accepts a Tawasul ticket with the provider's name, the activity approval number and the activity date.

How Mulhim hours reach Mumaris Plus

Mulhim is an SCFHS-accredited CPD provider (No. AC10000415). You do not upload anything yourself: when you complete a course, Mulhim records your attendance with SCFHS, and the hours normally appear in Mumaris Plus within 24 to 48 hours. Each course is worth 5 CME hours. For a step-by-step check, see how to check your CPD hours in Mumaris Plus and how CME hours reach Mumaris Plus. To start, browse accredited courses or 20, 30 and 40-hour bundles.

Final Thoughts Before You Start

You should take some time to navigate the platform before you actually need it. Save and bookmark the correct website where you can log in and check if you have provided the right email address. Make sure you also know which side of the platform you belong to if you are a provider.

Keep Your CME Hours on Track With Mulhim

Mulhim offers accredited CME courses in Saudi Arabia built with busy healthcare schedules in mind. Every course is designed to align with official accreditation standards, so your completed hours count without any guesswork. Instead of worrying about whether a course will actually help your renewal, you can check Mulhim's catalog and see clear details on hours, format, and accreditation status upfront. Visit Mulhim today and make your continuing education process simple, transparent, and genuinely useful for your career.

Frequently Asked Questions

What exactly is the Mustamir Platform used for?

It connects SCFHS, training providers, and healthcare practitioners so that CPD accreditation, course delivery, and CME hour tracking all happen in one digital system instead of through paper processes.

Do healthcare practitioners need their own Mustamir account?

Most practitioners do not manage a separate account here. Providers register their hours after you complete accredited activities, and those hours then reflect on your practitioner profile.

What should I do if I cannot log in?

Check your password, confirm your registered email is correct, and try resetting your credentials. If the problem continues, contact official SCFHS support instead of using unofficial help sources.

Can a rejected accreditation application be resubmitted?

Yes. Providers can generally reapply for the same activity after a full year has passed since the original rejection decision was issued.